Pocomoke City, Maryland

"The friendliest town on the Eastern Shore"

City Staff and Departments

To report any issue or concerns you might have, please use the email: reportconcerns@pocomokemd.gov , Please do not use in case of an emergency. Dial 911.

City Hall

101 Clarke Avenue/P.O. Box 29
Pocomoke City, Maryland 21851
Phone: 410-957-1333
Fax: 410-957-0939
Hours: 8:00 AM to 4:30 PM

City Manager's Office

City Manager - 

101 Clarke Avenue/P.O. Box 29
Pocomoke City, Maryland 21851
Phone: 410-957-1333

City Clerk 

Melinda Stafford, mstafford@pocomokemd.gov

101 Clarke Avenue/P.O. Box 29
Pocomoke City, Maryland 21851
Phone: 410-957-1333 ext. 103

Public Information Act, Official Custodian

City Clerk

If you would like a copy of the Pocomoke City Mayor & City Council minutes, please call City Hall at 410-957-1333 

101 Clarke Ave/PO Box 29
Pocomoke City, MD 21851
Phone: 410-957-1333 ext. 103

Economic Development

Economic Director, Ext. 111 - Karah Lacey, Karah@pocomokemd.gov

Susan Redden, City Events Coordinator: Susan@pocomokemd.gov

101 Clarke Ave./P. O. Box 29
Pocomoke City, Maryland 21851
Phone: 410-957-1333 Ext. 111
Fax: 410-957-0939

E.M.S. Department

Director of Emergency Services/Paramedic - ryan@pocomokemd.gov

137 8th Street
Pocomoke City, Maryland 21851
Emergency only phone: 911
Non-emergency phone: 410-957-3600
Fax: 410-957-2221
Hours: 24 hours - 7 days

Pocomoke City EMS provides quality first responder emergency medical care and emergency transport to area hospitals if needed. Our municipal department employs twelve full-time personnel who are complemented by a part-time and volunteer staff of trained professionals. Our department provides Basic and Advanced Life Support services with three fully-equipped Advanced Life Support ambulances. Visit the Pocomoke City EMS Facebook page at www.facebook.com/pocomokecityems/

Financial Services

Finance Director, Ext. 106 - Brandy Matthews, brandy@pocomokemd.gov
Cashier - Debbie Tull, Ext. 100, debbie@pocomokemd.gov
Accounts Payable - Dominique Bias Ext. 105, dominique@pocomokemd.gov 
Phone: 410-957-1333

Water Department Billing - Valerie Holland, valerie@pocomokemd.gov
Billing Phone: 410-957-2521

Fax: 410-957-0939
Hours: 8:00 AM to 4:30 PM

Fire Department

Fire Chief - Eric Denston - Chief@pocomokefire.com
President - Adam Howard - President@pocomokefire.com

1410 Market Street
Pocomoke City, MD 21851
Emergency only phone: 911
Non-emergency phone: 410-957-2310
Auxiliary phone: 410-957-1023
Hours: 24 hours- 7 days

The Pocomoke City Volunteer Fire Company is an all volunteer fire company that was formally founded in 1888 which provides primary fire, rescue, and fire prevention services to the citizens of Pocomoke City and the surrounding unincorporated areas of southern Worcester and southern Somerset counties. The company maintains a fleet of apparatus consisting of an engine, tower ladder, rescue engine, tanker, brush truck, rescue boat, high water rescue vehicle, and several utility and incident command vehicles. At full strength, the department retains a diverse roster of approximately 60 dedicated individuals of various backgrounds and professions. The PCVFC assists in the mitigation of approximately 350 fire, rescue, and public service incidents annually, responding out of our modern 7-bay fire station which opened in 2008. Visit their website at www.pocomokefire.com

Grant Administrator

Vacant

101 Clarke Ave. 
Pocomoke City, Maryland 21851
Phone: 410-957-1333 Ext. 204, 
Fax: 410-957-0939

Personnel Services

Brandy Matthews: brandy@pocomokemd.gov

101 Clarke Ave./P. O. Box 29
Pocomoke City, Maryland 21851
Phone: 410-957-1333 Ext. 106
Fax: 410-957-0939
Hours: 8:00 AM to 4:30 PM

Planning and Zoning Department

Planning Director - 

101 Clarke Ave./P. O. Box 29
Pocomoke City, Maryland 21851
Phone: 410-957-1633 x108
Fax: 410-957-0939
Hours: 8:00 AM to 4:30 PM 

Code Enforcement

Mike Wyatt, Director: mike@pocomokemd.gov

355 Winter Quarters./P. O. Box 29
Pocomoke City, Maryland 21851
Phone: 667-853-3120
Fax: 410-957-0939
Hours: 8:00 AM to 4:00 PM

Police Department

Police Mission Statement and Values Statement

Police Policies and Procedures

Pocomoke City Chief of Police:  Authur R. Hancock email: arthur@pocomokemd.gov

Capt. Brian Craven: brian@pocomokemd.gov

1500 Market Street
Pocomoke City, Maryland 21851
Emergency-only phone: 911
Non-emergency phone: 410-957-1600, Emergency dial 0
Fax: 410-957-4597
Hours: 24 hours- 7 days

Request Police Reports: 
Download the Police Report Request Form: PDF
Fingerprinting Services: Click here!

Public Works

Public Works & Utilities Director - Bill East, bill@pocomokemd.gov

7th and Young Streets
Office Phone: 410-957-0107 
Fax: 410-957-0939
Hours: 7:00 AM. to 4:00 PM
Areas of Operations: Street Maintenance, Street Sweeping, Refuse Collection, Park Maintenance, Weed Control, Snow Removal, Building Maintenance, Sewer Collection System Maintenance and Water Distribution System Maintenance.

Water and Wastewater Department

Superintendent - Dominic DiLegge, dominic@pocomokemd.gov

Dun Swamp Rd.
Phone: 410-957-3311
Fax: 410-957-3311
Hours: 7:00 AM to 4:00 PM
Areas of Operations: Water: 4 Water Wells, 2 Water Storage Towers, Water Treatment Plant, Water Sample Analyses.
Sewer: Sewage Lift Station Inspection and Maintenance, Sewage Pump Station Operation/Maintenance. Operation of new Biolac Biological Nutrient Removal (BNR) Treatment Plant; Sewage Sample Analyses and Reporting.

 

Pay Bills Online

Our online utility billing application gives you access to your account 24 hours a day, 365 days a year. It's a convenient way to pay your bills on your own time - with no waiting!

Scan this QR code with your mobile device or click here to get started!

Business Hours

Hours of Operation - 8:00 am - 4:30 pm

Phone Numbers

City Hall: 410-957-1333
Water Dept: 410-957-2521
Public Works: 410-957-0107
Animal Control: 410-632-1340
Code Enforcement: 667-853-3120
Planning & Zoning: 410-957-1633
Police Non-emergency: 410-957-1600
Ambulance Non-emergency: 410-957-3600
Fire Company Non-emergency: 410-957-1023

Problems or concerns that are not an emergency please click here to email.

Email